FAQ

Below is a list of frequently asked questions. If you have a question that is not covered here, please contact us at support [AT] ChangingThePresent [DOT] org.

Are my donations tax-deductible?

All donations are tax-deductible to the full extent of the law. Please check with your tax professional for details. We email receipts for all orders, and you can also print out a receipt during checkout. If you sign up for a free username and password, then you can also view your order history and print receipts at any time. Please note that the purchase of greeting cards are not tax-deductible.

Will I receive a receipt for my donation?

ChangingThePresent.org makes it easy to keep track of your donations. We will email you a receipt with a detailed breakdown of your donations and greeting card purchases. If you join the site, then you can also see your order history and receipts at any time.

How do donations work?

Visitors to ChangingThePresent.org make donations to ImportantGifts, Inc., a nonprofit organization qualified by the Internal Revenue Service as a 501(c)(3) tax-exempt entity. Donors may recommend that ImportantGifts grant that money to a specific nonprofit organization or school listed on the website. If ImportantGifts is unable to fulfill that request for any reason (for instance, if it discovers that the organization has lost its nonprofit status), it will ask the donor to choose an alternative nonprofit.

What percentage of my donation does the nonprofit or school receive?

ChangingThePresent.org passes the entire donation through to the nonprofits, less only a standard credit card transaction fee of 2.4% and 30 cents (this is about the same fee nonprofits pay when you make a donation directly on their website) and less a 5% transaction fee to help cover the cost of providing this website and service. That 5% is far less than most nonprofits spend on fundraising.

How do the nonprofits and schools receive donation funds?

We fund the nonprofits and schools directly to their bank accounts via ACH.

 

In the case of donations to teachers, we create an account for them and charge that account for the retail cost of the resources they request from us from any of dozens of vendors. Those items are officially deemed to be donations to the schools, earmarked for that specific teacher's use.

When do the nonprofits and schools receive the money that I donate?

We distribute grants at the end of the month following the month of donation. This distribution is subject to delays for such reasons as credit card company holds or charge-backs.

Will the nonprofit spend my donation money on the particular good or service I select?

All nonprofits displaying charitable gifts on ChangingThePresent must agree to the following:

1. All donation gifts must be goods or services or costs that are currently part of the nonprofit’s programs, and that it intends to continue.
2. If a nonprofit ceases to provide the goods or services or otherwise knows that it cannot spend in that way at least as much as it raises from the web site, it must deactivate the item.
3. The description and photo must accurately reflect what the nonprofit is currently doing.
4. The price must reflect the cost of providing that good or service, including the Transaction Fee of three percent (3%) of the amount of the donation, plus thirty cents (30¢), but not unallocated general overhead.
5. Participating nonprofits will endeavor to use donations they receive from ImportantGifts/ChangingThePresent.org in accordance with the directions of the donors. They may use those website donations to provide additional goods and services. Since we do not seek to control how they spend other funds, they may shift that amount of other funds from these uses to others. For instance, if a nonprofit planned on spending $100,000 for books for children and raises $10,000 through this website for that purpose, it may elect to spend $110,000 for books or shift up to $10,000 of funds that it would have used for that purpose to other uses. We want to avoid a situation wherein nonprofits spend less in total for a good or service than they raise for that purpose through the website. Of course, we recognize that needs change, so if, for instance, polio is eliminated, we do not insist that a nonprofit spends the money on vaccines that are no longer required. We also realize that there is sometimes a lag between the time of donations and the time the money can be spent.

Can I make bulk donations to honor lots of people at once?

Yes. Just send a note to bulk [AT] ChangingThePresent [DOT] org, and we will take care of you.

Gift Cards

Do you offer gift cards?

Yes, we do. Gift cards are tax-deductible, and they let the recipient choose their own charitable gift(s) on this website.

 

If you would like to buy gift certificates in bulk (they make a great corporate gift), please contact us at bulk [AT] ChangingThePresent [DOT] org.

Greeting Cards

Can you tell me about the greeting cards?

When you make a donation in a friend's name, you can order a beautiful, personalized paper greeting card to make it feel like a truly memorable gift.

 

The cards are 5 x 7 inches and cost $2.95. Postage is 49 cents.  

 

For the cover of the card, you may select a photograph and write a caption. The inside of the card will display a photograph and description of the charitable gift and your personal message. Greeting cards do not state the amount of the donation.

 

The card comes in a quality envelope. Your name and address appear as the return address. That and the recipient name & address are printed on the front (no impersonal mailing labels). The envelope will have a first class stamp (no impersonal postage meters).

 

We can send greeting cards directly to the person's in whose name you donated, or you can opt to have the card sent to your own address, to pass along to your friend or loved one.

Are the greeting cards environmentally friendly?

Yes. Our greeting cards and envelopes contain at least 30% post-consumer recycled fibers. They are completely biodegradable and recyclable, and they are elemental chlorine-free.

Do you have e-cards?

Not yet, but we will soon.

Is the price of the greeting cards tax-deductible?

Your donation is tax-deductible, but the cards are a purchase, and so they are not deductible.

When will my greeting card arrive?

Greeting cards ordered by 5pm Saturday are mailed out on the following Monay. Please allow additional time for delivery by the U.S. Postal Service. We will soon increase the frequency of printing.

Will the dollar amount of the donation gift appear on the greeting on the card?

No. We do not show your friend the amount.

Privacy and Security

Do you give my name and email to the nonprofits that I designate?

Yes, we do.

If I give a donation in a friend’s name, do you give their info to the nonprofit?

No. We do not identify the honoree to the nonprofit.

Shopping Cart and Checkout

Why isn't my credit card working?

If you receive an error during checkout, please make sure that the address, security code, name, and credit card number are typed correctly.

Will I receive confirmation of my donation?

Yes, we send email receipts for all donations and greeting card orders. If you do not receive email confirmation soon after placing your order, please check your email's spam (junk mail) folder. To prevent receipts from ChangingThePresent.org appearing in your spam folder, please add changingthepresent.org to your list of safe email addresses.

 

If you receive an error after submitting your order, and you do not receive an email receipt soon after you placed the order, please contact us at Support [AT] ChangingThePresent [DOT] org to confirm that we received your order.

Wedding Registry FAQ

Below is a list of frequently asked questions about our charitable Wedding Registries.  

What is a Charitable Wedding Registry?

A Charitable Wedding Registry is similar to a traditional gift registry, except that the couple asks guests to fund specific donation gifts to specific nonprofits, schools, or teachers, instead of (or in addition to) purchasing towels, china, toasters, or other conventional gifts.

Are Wedding Registries Free?

Yes. There is no charge for creating a Charitable Wedding Registry on ChangingThePresent.org.

How do we add gifts to our Registry?

You can browse gifts by cause or price range or search for specific nonprofits using the search box in the upper right hand corner of each page. When you reach a page with a donation gift or nonprofit that you would like to add to your registry, click on [Add to Wishlist to add it to your wedding registry.

Can you provide charitable wedding favors?

Yes. Just contact us at weddings [AT] ChangingThePresent [DOT] org, and we will take good care of you.

Wish List FAQ

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